When can i check in?At. 3:00 pm you can check in at the Ski lodge and Holgers hus. If the room has already been cleaned, you could get access to your room earlier than that. Our front desk is staffed around the clock, so you are welcome to check in when it suits you.
When do I have to check out?
Checkout is at. 10.30 am. You are unfortunately not get a late check-out. This is because we have 169 rooms to be cleaned before the next check-in at 3:00pm.
Can I book only one night at the Ski lodge?
During Sunday to Thursday week 3-6 & 11-14 can you book single nights. Other days and weeks we release single nights 6 days before arrival for booking, except for Friday night wich is released 5 days before arrival. Ex. Friday and Saturday night are released for sale on our website on Sunday before arrival.
Is it allowed to bring pets to the Ski lodge?
In some of our family rooms with 4 beds and 5 beds you can bring animals. This must be booked in advanced and is subject to availability, please call 0243-795800 to book. We will charge you 500 SEK.
Is there a fridge in the rooms in the Ski lodge?
No, there is not.
Are sheets and towels included in the price at the Ski Lodge?Yes, during your stay sheets and towles are included.
Is there a sauna at the Ski lodge?
We have a mens and a lady sauna in our relaxation area, located in the transition between the Ski Lodge's two buildings on floor three. Entrance from the second house.
Where can I heat the oatmeal when I stay at the Ski Lodge?
We have a microwave in our reception, please contact our staff and they will help you out. It is also possible to pick up a kettle from the reception which you can bring to the room to heat water.
Are there hairdryers in the rooms in the Ski lodge?
Is there a swimming pool at the Ski Lodge?
No, we don't have a pool. We advice you visit the water park Aqua Nova in Borlänge.
Do you have any activities for children in the evenings at the Ski lodge?
We have a large playroom on the second floor above the lobby with toys, games, crafts and video games. The playroom opens at. 3:00am.
Movies at 6:30am & 8:00am. Which movies shown each day are presented on the large blackboard at the front desk.
The ski school also organizes evening outdoor activities such as ghost hunts, ice skating and scooter safaris. Contact the reception on site for more detailed information and to book these activities.
Can I book a crib for my room?
Yes, contact the booking office via email firstname.lastname@example.org or phone 0243-795800 to book a crib to your room. We will charge you 200 SEK for the crib.
Can we book a room for four when we are five in our family? Can you put an extra bed in the room?
We only allow children under 2 years as an extra person in the room.
We have no extra beds but provides cribs for children under 2 years for a cost of 200 SEK.
Am I allowed to use the showers and relaxation area even though I do not live in ski lodge?
No, relaxation area is only available for our hotel guests.