When can i check in?
At. 3:00 pm you can check in at the Ski lodge, Holgers hus and Annas hus. If the room has already been cleaned, you can get access to your room earlier. Our front desk is staffed around the clock, so you are welcome to check in when it suits you.
When do I have to check out?

Checkout is at. 10.30 am. You can unfortunately not get a late check-out. This is because we have 169 rooms to be cleaned before the next check-in at 3:00pm.

Can I book only one night at the Ski lodge?

During week 2-6 & 11-14 can you book single nights if we have rooms avaliable. We release single nights 6 days before arrival for booking.

Is it allowed to bring pets to the Ski lodge?

In some of our family rooms with 4 beds and 5 beds you can bring animals. A pet allowed room is booked as usual through our website, choose the room type with the text "pet allowed". 

Is there a fridge in the rooms in the Ski lodge?

No, there is not.

Are sheets and towels included in the price at the Ski Lodge?
Yes, during your stay sheets and towles are included.
Is there a sauna at the Ski lodge?

We have a mens and a lady sauna in our relaxation area, located in the transition between the Ski Lodge's two buildings on floor three. Entrance from the second house.

We also have rooms with private sauna; Mini suite with sauna, Double room with sauna and The suite. 

Where can I heat the oatmeal for my child when I stay at the Ski Lodge?

We have a microwave in our reception, please contact our staff and they will help you out. It is also possible to pick up a kettle from the reception which you can bring to the room to heat water.

Are there hair dryers in the rooms in the Ski lodge?

Yes, there is a hair drayer in one of the drawers in the low bench in the room. 

Is there a swimming pool at the Ski Lodge?

No, we don't have a pool. We advice you visit the water park Aqua Nova in Borlänge.

Do you have any activities for children in the evenings at the Ski lodge?

We have a large playroom on the second floor above the lobby with toys, games, and crafts. The playroom opens at. 3:00am.
Movie nights. Which movies shown each day are presented on the large blackboard at the front desk. 

The ski school also organizes evening outdoor activities such as ghost hunts, ice skating and Rommis Afterski. Contact the reception on site for more detailed information and to book these activities.

Can I book a crib for my room?

Yes, contact the booking office via phone 0243-795800 to book a crib to your room. We will charge you 200 SEK for the crib.

Can we book a room for four when we are five in our family? Can you put an extra bed in the room?

We only allow children under 2 years as an extra person in the room.
We have no extra beds but provides cribs for children under 2 years for a cost of 200 SEK.

Am I allowed to use the showers and relaxation area even though I do not live in ski lodge?

No, relaxation area is only available for our hotel guests.

Do I need to pre-book my dinner times?
Yes,  please prebook your time for dinner here.
How old you need to be for making a reservation
You need to be 20 years or older to make a reservation.